Service Delivery Officer - iCCM

Malaria Consortium is recruiting for a Service Delivery Officer to join our team in Kaduna State, Nigeria.

Job purpose
To work with the State Technical Officer, State Project Manager (SPM) and team in providing technical support and direct implementation of projects for iCCM/CHIPS activities with a focus on the identification, training, logistic system for iCCM/CHIPS commodities and supervision of health facility and community health workers in the state.

Scope of work
The ICCM/CHIPS Service Delivery Officer would support the implementation of integrated community case management (iCCM/CHIPS) in identified hard-to-reach (HTR) communities of Jigawa/Kaduna/Kano/Niger, and Yobe States by working with State MoH, LGAs, partners and other stakeholders at the state, LGA and community levels.

Key accountabilities 
Technical contributions (70%)

• Work with the programme team and other relevant personnel at the state and country offices to lead activities for smooth transition of closed out iCCM/CHIPS project into the GF grant cycle 7 (GC7) malaria programme.
• To build and manage an effective and technically sound iCCM/CHIPS programme team in the state
• Support the SPM in preparing project Progress Update and Disbursement Request (PUDR) which is submitted to the Principal Recipient (PR) quarterly, including narrative reports on a timely basis
• Work with the Hub Accountant and national finance teams to prepare quarterly financial reports
• Manage risks to Malaria Consortium including financial, reputation and security in a challenging environment
• Work with the project M&E Officer and Country M&E Specialist to ensure that high quality project data is collected, analysed and disseminated to relevant stakeholders at all levels and reported to PR
• Contribute to the review of iCCM/CHIPS supervision model and roll-out plan
• Coordinate implementation of supervisory activities to community health volunteers based on finalized supervisory plan
• Take the lead in assessing the logistics and supply chain for iCCM/CHIPS commodities in the states
• Contribute to adaptation of iCCM/CHIPS training manuals to Jigawa/Kaduna/Kano/Niger, and Yobe State context
• Coordinate the planning and roll-out of training of health facility and community health volunteers
• Contribute to the finalization of criteria for selection of communities, health facilities and volunteers for iCCM/CHIPS project implementation based on continuum of care approach
• Work with the Demand Creation officer to coordinate the selection of communities in the selected LGAs for iCCM/CHIPS implementation
• Work with the Demand Creation Officer to coordinate mapping and identification of health facility and community health volunteers in iCCM/CHIPS catchment areas
• Preparation and submission of project malaria technical activity reports to zonal project manager
• Coordinate the project specific and support to State ministry of health on procurement, supply chain and logistics activities
• Contribute to the finalisation of the project performance and M&E frameworks and take the lead in the operationalization of the frameworks
• Support State M&E activities
• Represent MC on malaria Technical Working Groups (TWGs) and other relevant health coordinating committees at state level with approval of the zonal programme manager
• Liaise with the State SMoH, partners and other SRs (especially Society for Family Health) for successful implementation of ACSM activities for ICCM/CHIPS implementation in Jigawa/Kaduna/Kano/Niger, and Yobe states
• Work closely with Implementing partners (PMI/SFH, etc) during mass distribution of ITNs  in Jigawa/Niger/Kano/Kaduna/Yobe States

Project management (20%)

• Contribute and work with the relevant personnel to prepare all relevant project start up and planning tools on time
• Contribute to project exit strategy as part of project design and ensure inclusion of relevant activities to promote sustainability within the workplan and smooth transition of the project to government
• Contribute to quarterly lessons identification and learning documentation and dissemination
• Preparation and submission of project service delivery activity reports to State Project Manager

Technical performance management and quality assurance (10%)

• Contribute to the roll-out of project service delivery activities which meet international standard of quality
• Document evidence and best practices that are related to the project
• Work with the relevant state and country personnel to prepare an exit strategy and to implement it, to see to the smooth end of the programme
• Be responsible for state level quarterly lessons identification and learning documentation and dissemination

Person specification

Qualifications and experience:
Essential

• Degree in Medical, Public Health, Health Policy, Epidemiology or another relevant specialty is a minimum requirement
• Significant experience of working in developing countries
• Excellent project planning, management and monitoring & evaluation skills

Work-based skills and competencies:
Essential

• Technical knowledge and skills in control of malaria, pneumonia and diarrhoea
• Familiar with public health principles 
• Familiar with monitoring and evaluation of community-based health programmes
• Qualified female candidates are strongly advised to apply.

We need to keep beneficiaries safe so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.

This role is conditional of Malaria Consortium securing funding for this role.  

Due to the nature of this role we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.

To apply for this position you will need to have the right to work in Nigeria